Privacy Policy

PRIVACY POLICY

This Privacy Policy governs TrebleU’ s collection, processing, sharing, retention, storage and marketing of your Personal Data. TrebleU is a limited liability company incorporated, under the full regulation and license. Facts as a data controller, when someone contact, use its services or interact with TrebleU’s platforms, including websites and mobile apps (all referred to further in this document as "Platforms").

Any individual, by accessing the TrebleU.com website (hereinafter referred to as “accessing party”) and/ or( By clicking on the “I agree” button with the registration) accepts and agrees to the terms of the present Privacy policy, unless otherwise declared explicitly by the individual himself.

TrebleU considers protection of personal data to be its highest priority and strives towards meeting all the requirements of the existing data protection legislation.

This Policy applies if one uses our services (referred to further in this document as “our Services”).

What using our Services means

Buying good and/ services and/ advertisement/ Selling good and/ services and / advertisement/ transaction information via our platforms, etc., including websites (“our Websites”), public Wi-Fi networks or mobile applications;

Being a member of any of our loyalty programs


The current Policy also applies in case a user contacts us or in case our company contacts a user regarding our Services.

Your personal data will be used in accordance with this Privacy Policy only.

PERSONAL INFORMATION WE COLLECT

Please be advised that in connection with your registration on the website / TrebleU.com/ and on the basis of the requirements of the existing e- commerce regulations and other laws or subsidiary regulations, the company is obliged to verify the identity of its participants and, for this purpose, it shall use various means it considers necessary and as permitted by law to verify a participant’s identity. For the purpose of this policy "Personal Information" refers to information that identifies an individual, such as, but not limited to:

1. Sex, Nationality, Full name, phone number, date of birth, address, e-mail, username, confirmation that you are over 18 years old (Our platforms are not directed towards children and minors. Our services are strictly limited to individuals 18 years of age and older, or the age of majority in the relevant to the user jurisdiction, whichever is greater. Thus, we may collect relevant documents to establish the real age of the individual. We may cancel a user's account and exclude a user from using our services if we suspect that a customer is under the lawful age.)

2. IP addresses, transaction information, banking details, passport/ ID number, account login details

3. Information about your online browsing behavior on our Websites, Mobile Apps and public networks, as well as information about when you click on one of our adverts, other profiling information, your online Buy/Sell operations, browser type and mobile device identifiers; information about your precise geolocation, transaction information, your feedback and contributions to customer surveys and questionnaires

4. We may also use personal information from other sources, such as specialized companies that supply information as Identity verification agencies including Mobile Service Provider, online media channels, our partners and public registers. We may collect the following types of personal information about you from other sources such as: contact details, credit history, purchases, interests, preferences, or other types of publicly available information, data about the origin of funds for the purpose of crime prevention.

PURPOSES OF COLLECTING PERSONAL INFORMATION

1. to abide with the compliance requirements and improve the effectiveness of your operations

2. to execute our contractual obligations

3. personal data, processed for purposes of analysis, statistics, inquiries and complaints processing for statistical purposes in order to improve our services and to enhance user experience when using our services

4. in some cases, we may send you marketing communication about the services we offer. Submitting your personal information for direct marketing is a matter of your choice. Only if we have received your prior consent you will receive marketing materials and the latest company updates. Additionally, in any email you receive from us, there will be an easy way to decline further emails from us. TrebleU is not responsible for any information posted on social media channels that are created and maintained by the company other than the information published solely by the company itself. We do not endorse the social media sites themselves or any information posted on them by third parties. Our Websites or Mobile Apps may contain links to other websites operated by other organizations that have their own privacy policies. Please make sure you read the terms and conditions and privacy policy carefully before providing any personal information on a website as we do not accept any responsibility or liability for websites of other organizations.

5. for analyzing various forms of risk – credit, operational, risk of fraud, AML/CFT

6. in other cases which are not mentioned above, where it is our legal obligation or it is necessary to protect a legitimate or public interest

7. tо manage and improve our corporate daily operations

DISCLOSURE OF PERSONAL INFORMATION

The company could provide part of the above mentioned personal data to Governmental Authorities due to legal obligations or in order to establish, exercise or defend its legal rights, as well as to our trusted partners, such as carefully selected Financial Service Providers, Identity verification agencies including Mobile Service Providers that carry out certain functions on our behalf.

Regarding these partners - please be informed that we only share personal information that enables our Business Partners to execute their services in an efficient and secure manner.

Please be advised that in some cases your personal information might be shared with third non-EU/EEA member countries in accordance with the applicable law and in accordance with the current Privacy Policy. Should the company disclose your personal information to non-EU/EEA third parties, we will ensure that our contractual relations with such third non-EU/EEA member countries include adequate legislative measures to protect your personal information. We only enter into contractual relations with such third parties in case they can guarantee a comparable standard of data protection such as the standard in EU/EEA countries.

For your information we use the best modern encryption methods for a username and password, and any other confidential information sent by and to the client or our servers, thus protecting the customer and our company from third party manipulations. However, no internet-based site can be 100% secure and we cannot be held responsible for unauthorized or unintended access that is beyond our control. Furthermore, customers should not violate or circumvent established security rules as this will lead to unfavorable consequences for the customer as blocking of their accounts and, if needed, informing the authorities concerned.

In case you suspect an unauthorized access and/or abuse of your account, please take precautions by changing your password or by contacting us on the following email address for further assistance – dpo@trebleu.com

RIGHTS REGARDING YOUR PERSONAL INFORMATION

These include the following rights to:

1. receive confirmation and/or detailed information, including a copy of the personal data processed for you (access right) in an online format

2. erase some personal information where and when it is allowed

3. object to the collection and further processing of your personal information - you may withdraw your consent for the processing of your personal data at any time by contacting the support team

4. file a complaint with your local data protection authority

For inquiries regarding your rights or if you wish to exercise one of them, feel free to contact us at dpo@trebleu.com. Our specialists will process your request and reply accordingly without undue delay within 30 days of the receipt of the request. If we are unable to do so for reasons beyond our control, we will notify you in good time, indicating the reasons for the delay as well.

RETENTION REGARDING YOUR PERSONAL INFORMATION

We shall preserve your personal data for the minimum period required and, in order to achieve the objectives stated in the current Policy, unless we are legally bound or have the right to keep them for a longer period of time.


The decision on how long to keep your personal information after our relationship with you has ended, will be taken based on our legal obligations and regulators' expectations.

STORAGE OF PERSONAL DATA

All information submitted to us is stored and kept on secure servers. While the transmission of information via the Internet is not completely secure, any payment transactions and submissions of personal information is transmitted using SSL encryption technology. We shall do its utmost to protect personal data, but any transmission of data is at the users own risk. Once we have received any personal information, strict procedures and security features will be used to prevent unauthorized access.

CHANGES TO THIS PRIVACY POLICY

All changes in the current Privacy Policy will become effective when posted on our website TrebleU.com unless indicated otherwise. Customers with a profile will be notified by a pop-up message in their personal profile during their first login after the changes have been applied.

In the event of any conflict between the English and other language versions, the English version shall prevail.

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